SHIPPING INFO

Processing

The product processing time depends on the time frame of the quality check, the packaging, and also on the store contingent of the individual product.

The item’s processing time is the time from receiving your order to physically dispatching it. After receiving your order, we conduct rigorous Quality Control checks and tests in order to ensure the product’s quality prior to shipment to meet your satisfaction. This can involve detailed in-house checks: e.g. material quality, zippers, seams, embellishments and motifs, interiors, lining, etc. The total processing time varies depending on the complexity, design, and size of the specific product or article. Larger orders will naturally take longer. It normally takes within 24 hours of the business day for us to process your order. However, please note that the processing time can also be affected by the stock status of individual items, the time of the year, national holidays, etc. If your order includes very popular items that are experiencing stock availability issues, then the order can take 1-3 business days to process and dispatch. We apologize in advance for any inconvenience caused by these delays and thank you for your patience.

Shipping

All orders are shipped within 1-2 business days from the day you place your order, and delivered within 5-7 business days from the day you place the order. All orders shipped priority mail. Delivery time is 5-7 business days. All orders are shipped from our Warehouse Studio in Los Angeles, CA. 

Once you the order is shipped you will get a confirmation email with tracking info. Please refer to the table below for various shipping times to international destinations.

FREE SHIPPING 

We offer Free Standard Shipping on all U.S. orders $65+. For Canada, it’s $150+ USD and all other International orders, it is Free Standard Shipping on orders $350 USD and above.

Shipping Cost

United States:

Free Standard Shipping on all US Orders $65+

Standard Shipping: $4.00 for first item, and an additional $2.00 per item

Express Shipping: $6.00 for first item, and an additional $4.00 per item

Canada:

Free Standard Shipping on all CA Orders $150+ USD

Standard Shipping: $10.00 for first item, and an additional $5.00 per item

Express Shipping: $15.00 for first item, and an additional $5.00 per item

International:

DHL 2-5 Day Shipping: estimated time arrival depends on the Country. The shipping rate will be calculated at checkout.

Free Shipping on International Orders $350+ USD

Standard Shipping: $15.00 per item

Express Shipping: $25.00 per item

Shipping FAQ

How will I know my item has been shipped? 

Falling Out Of Love will send you an automatic email when your order has been shipped. We will also provide you with a tracking number so that you may check the status of your order at your convenience.

Do you ship to APO/FPOs?

We ship to those addresses including the US territories namely:

American Samoa, Guam, Northern Mariana Islands, Puerto Rico, US Virgin Islands, Federated States of Micronesia, and Marshall Island.